Shipping

Shipping & Delivery

TRANSPARENT, FREE & RELIABLE

We care deeply about ensuring your NOVÉ order arrives safely and effortlessly. Every order is carefully checked, packaged, and dispatched by our team.

Delivery Times & Shipping Costs

 Germany & Austria:

 Delivery time: 7–14 business days

 Shipping costs: Free shipping on all orders (no minimum order value)

 Other EU countries & Switzerland:

 Delivery time: 7–14 business days

 Shipping costs: Free shipping

Order Tracking

As soon as your order leaves our warehouse, you will automatically receive a confirmation email including your tracking number. You can use it to track the status of your delivery online at any time.

Sustainable Packaging

In keeping with our philosophy, we use environmentally friendly and recyclable packaging materials for all shipments to keep our environmental footprint as small as possible.

Questions About Your Delivery?

If you have any questions about your shipment or need assistance, please feel free to contact our customer service team at any time:

 Email: johannes.brunner@jobrunnersolutions.de

 Service hours: Monday to Friday, 9:00 a.m. – 6:00 p.m.